CCWT Publications

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Wolfgram, M., Chen, Z., Vivona, B., Rodríguez S., J., Akram, T., & Hora, M.T. (2020). Results from the College Internship Study at Northeastern Illinois University. Center for Research on College-Workforce Transitions. UW-Madison.

Abstract: This report includes preliminary findings from the first round of data collection for The College Internship Study, which is a mixed-methods longitudinal study of internship programs at Northeastern Illinois University.

The study includes an online survey of students in the second half of their academic programs (n=330), focus groups with students who have and who have not had an internship experience (n=24), and interviews with career coaches and faculty (n=6). The research questions guiding this study focus on how stakeholders conceptualize and define the idea of internships, institutional capacity for administering internship programs, participation rates by certain student characteristics, and the relationship between internship program structure and student outcomes. This report concludes with recommendations for specific steps that students, faculty and staff at Northeastern Illinois University, and employers who supervise interns can take to increase participation rates, access, and program quality for internship programs in Chicago, Illinois.

Hora, M.T. (2020). What to do about internships in light of the COVID-19 pandemic? A short guide to online internships for colleges, students and employers. Center for Research on College-Workforce Transitions. UW-Madison.

Abstract: This resource guide is intended for students, career services professionals, faculty and employers who were planning on engaging in traditional face-to-face internships in the Spring or Summer of 2020. With mandatory closures of many organizations, social distancing requirements, and “shelter in place” orders due to the COVID-19 pandemic, it is unlikely that many interns will be able to complete their internships on-site as planned.

Psychosocial Factors and Outcomes of College Internships: An Integrative Review

Iseult Gillespie, Jiahong Zhang, and Matthew Wolfgram
Center for Research on College-Workforce Transitions (CCWT)
University of Wisconsin Madison

Literature Review #3
This review identifies key features of psychosocial factors and outcomes associated with internship participation for college students. The review examined 42 studies, the majority being quantitative and cross-sectional in design. Results indicate that a) since 2010 there has been an increase in the number of empirical studies of the psychosocial factors and outcomes of college internships in the education research, psychology and career development fields; b) The studies commonly focused on internships in business, tourism, and sport management fields; c) The authors cite a broad range of theoretical frameworks, including career construction theory (Ocampo et al., 2020; Pan et al., 2018), social learning theory (Anjun, 2020) and the job characteristics model (Stansbie et al., 2013); d) This review of the research identified several student psychosocial characteristics that may influence internship experiences and outcomes, such as emotional intelligence, proactivity, self-efficacy, and conscientiousness; e) there were positive relationships between internship participation and a number of psychological outcomes. These included psychological outcome measures such as increases in self-perception, perception of surroundings, and mental health indicators, career development outcome measures such as professional development, career adaptability, career commitment, and career exploration, and learning outcome measures such as GPA and skill development. These findings indicate that internships have profound psychosocial ramifications that should be taken into account in their design and assessment. The review may be beneficial to researchers, educators and policy-makers seeking to optimize student internships from a psychosocial perspective. Recommendations for future research and practice are suggested.

Wolfgram, M., Vivona, B., & Akram, T. (2020). On the intersectional amplification of barriers to college internships: A comparative case study analysis (WCER Working Paper No. 2020-4).

Abstract: Research shows that college internships yield academic, economic, and professional benefits. However, the ability to locate and participate in internships is not equitable across all student demographic and socioeconomic spectrums. There are multiple complex barriers to internship participation for students with low socioeconomic status, and for those who are minoritized by race, gender, or other factors. Contextual factors such as finances, work responsibilities, travel, and gendered familial obligations intersect to amplify the challenges to internship participation. In the research described in this paper, the research team conducted focus groups among 24 students from a comprehensive federally designated Hispanic-Serving Institution. The team explored the data using intersectionality theory and comparative case study analysis; and in this paper we present a comparative case study analysis of five students in our study. We determined that delineation of barriers into types, such as financial, social, and cultural, runs the risk of misconstruing students’ actual experience when they struggle to access internships and other educational opportunities.

Hora, M.T., Vivona, B.,Chen, Z., Zhang, J., Thompson, M., & Brown, R. (2020). What do we know about online internships? A review of the academic and practitioner literatures. Center for Research on College-Workforce Transitions Research Brief #10. University of Wisconsin-Madison.

Abstract: Internships are one of the most widely promoted co-curricular experiences for college students, and the COVID-19 pandemic and resulting shelter-in-place orders led to a substantial growth in the availability and popularity of online internships. However, little is known about the impacts of online internships on student outcomes. In this literature review we present key trends and findings from the academic and practitioner literatures on online internships. Relatively little empirical research exists on online internships, but researchers have found that pre-internship orientations, self-regulated learning, sufficient technology, and effective supervision are important for successful experiences. Our review also highlights that considerable variation exists among online internships, especially with respect to the host organization (i.e., employers or third-party vendors), compliance with standards for legitimate and high-quality internships, and duration. Ultimately, we conclude that standards articulated for “legitimate internships” by the National Association of Colleges and Employers (NACE) and for rigorous experiential learning programs by CCWT should also be applied to online and/or remote internship programs. We conclude our review with recommendations for students, postsecondary professionals, employers and higher education researchers.

Hora, M.T., Chen, Z., Parrott, E., & Her, P. (2020). Problematizing college internships: Exploring issues with access, program design, and developmental outcomes in three U.S. colleges. International Journal of Work Integrated Learning, 21 (3), 235-252.

Hora, M.T., Wolfgram, M. & Chen, Z. (2019). Research Brief #8: Closing the doors of opportunity: How financial, sociocultural and institutional barriers inhibit access to college internships. Center for Research on College-Workforce Transitions. University of Wisconsin-Madison

Abstract: Internships are widely perceived as experiences that open the doors of opportunity, yet little is known about obstacles to participation. We report findings from surveys (n = 1,549) and focus groups (n= 100) with students at five postsecondary institutions. Results indicate that 64% of non-interns did not pursue one due to intersecting obstacles including the need to work, heavy course loads, and a lack of opportunities in their disciplines. First-generation students were more likely to report needing to work, Arts and Humanities students were more likely to report insufficient pay and heavy course loads, and full-time students were least likely to report insufficient pay. Colleges and universities must work to ensure that internships do not reproduce privilege and exacerbate inequality.

Hora, M.T., Parrott, E. & Her, P. (2019). Research Brief #7: How do students experience internships? Exploring student perspectives on college internships for more equitable and responsive program design. Center for Research on College-Workforce Transitions. University of Wisconsin-Madison

Abstract: At a time when colleges and universities are anxious to prove that their graduates are employable, internships are being increasingly touted as valuable “high-impact” practices. However, how students themselves conceptualize internships is poorly understood, which inhibits their inclusion in the employability discourse and their incorporation into program design. In this study we use the freelisting method from cultural anthropology to analyze data from students (n=57) in three U.S. colleges, using saliency analysis, thematic analysis, and social network analysis techniques. Results indicate that the most salient terms in the cultural domain of internships were: “experience,” “learning,” “paid,” and “connections.” Students discussed these words in utilitarian terms (e.g., something to “get” for one’s resume), as important aspects of career- and self-exploration, and to highlight the importance of compensation. Differences in the complexity of student accounts were evident between students who had taken an internship and those who had not. These findings highlight how common definitions of internships reflect a homogenous and aspirational perspective that is inconsistent with student accounts. We conclude that students’ insights about internships are important to consider to re-frame the employability debate to include student interests, to avoid one-size-fits-all approaches to internship design, and to facilitate student self-reflection.

Zi Chen, Matthew Wolfgram, Pa Her & Matthew T. Hora (2019). Results from the College Internship Study at University of Wisconsin-Oshkosh

Abstract: This report includes preliminary findings from the first round of data collection for The College Internship Study, which is a mixed-methods longitudinal study of internship programs at the University of Wisconsin Oshkosh.

The study includes an online survey of students in the second half of their academic programs (n=221), focus groups with students who have and who have not had an internship experience (n=19), interviews with career advisors and faculty (n=11), and interviews with area employers involved in internship program administration (n=15). The research questions guiding this study focus on how stakeholders conceptualize and define the idea of internships, participation rates by certain demographic characteristics, and the relationship between internship program structure and student outcomes.

This report concludes with recommendations for specific steps that students, faculty and staff at UW-Oshkosh, and employers who supervise interns can take to increase participation rates, access, and program quality for internship programs in Oshkosh area in Wisconsin.

Chen, Z., Wolfgram, M., Her, P., & Hora, M.T. (2019). Results from the College Internship Study at the University of Baltimore. Center for Research on College-Workforce Transitions, UW-Madison.

Abstract: This report includes preliminary findings from the first round of data collection for The College Internship Study, which is a mixed-methods longitudinal study of internship programs at the University of Baltimore.

The study includes an online survey of students in the second half of their academic programs (n=228), focus groups with students who have and who have not had an internship experience (n=24), interviews with career coaches and faculty (n=8), and interviews with an area employer involved in internship program administration (n=1). The research questions guiding this study focus on how stakeholders conceptualize and define the idea of internships, participation rates by certain demographic characteristics, and the relationship between internship program structure and student outcomes.

This report concludes with recommendations for specific steps that students, faculty and staff at the University of Baltimore, and employers who supervise interns can take to increase participation rates, access, and program quality for internship programs in Baltimore area in Maryland.

Matthew Hora, Zi Chen, Emily Parrott, and Pa Her. Problematizing College Internships: Exploring Issues with Access, Program Design, and Developmental Outcomes in three U.S. Colleges WCER Working Paper No. 2019-1 

Abstract: Internships for college students are widely promoted as a “high-impact” practice, yet the academic literature is limited by terminological imprecision, lack of data on intern demographics, and insufficient attention to the impacts of program format on student academic and developmental outcomes. In this mixed-methods study we analyze survey (n=1,129) and focus group (n=57) data from students in three diverse U.S. colleges by using inductive thematic analysis, chi-square, and hierarchical linear modeling to document intern characteristics, access-related problems, program structure, and impacts on student outcomes. Results indicate that internship participation varied significantly by race, institution, enrollment status, and academic program, and that 64% of students who did not take an internship had desired to do so but could not due to scheduling conflicts with work, insufficient pay, and lack of placements in their disciplines. Students also reported high degrees of supervisor support, supervisor mentoring, and relationship between internships and academic programs—all program features that were significant predictors of students’ satisfaction with internships and perceived value for their career development. Based on these results, we propose a processual model for studying internships, and we discuss implications for career advisors, faculty, and postsecondary leaders. Specifically, we urge employers, colleges and universities to ensure equitable access to internships for all students, to screen employer hosts for mentoring quality and capacity, and to recognize internships can be simultaneously a positive transformative experience for students and a vehicle for reproducing inequality.

Matthew T. Hora, Emily Parrott, Zi Chen, Mindi N Thompson, Jessica G. Perez-Chavez, Anna K. Fetter, Matías Scaglione, Matthew Wolfgram and Arun Kolar (2018). Results from the College Internship Study at Claflin University.

Abstract: This report includes preliminary findings from the first round of data collection for The College Internship Study, which is a mixed-methods longitudinal study of internship programs at Claflin University.

The study includes an online survey of students in the second half of their academic programs (n=207), focus groups with students who have and who have not had an internship experience (n=18), and one interview with an educator involved in internship program administration. The research questions guiding this study focus on how stakeholders conceptualize the idea of internships, participation rates by certain demographic characteristics, and the relationship between internship program structure and student outcomes.

This report concludes with recommendations for specific steps that students, faculty and staff at Claflin University, and employers who supervise interns can take to increase participation rates, access, and program quality for internship programs in the Orangeburg area in South Carolina. Full report.

Matthew T. Hora, Matias Scaglione, Emily Parrott, Zi Chen, Matthew Wolfgram and Arun Kolar (2018). Results from the College Internship Study at University of Wisconsin-Parkside.

Abstract: This report includes preliminary findings from the first round of data collection for The College Internship Study, which is a mixed-methods longitudinal study of internship programs at University of Wisconsin-Parkside.

The study includes an online survey of students with junior standing or above (n=525), focus groups with students who have and who have not had an internship experience (n=25), and interviews with career advisors and faculty (n=6), and with one area employer involved in internship program administration. The research questions guiding this study focus on how stakeholders conceptualize the idea of internships, participation rates by certain demographic characteristics, and the relationship between internship program structure and student outcomes.

This report concludes with recommendations for specific steps that students, faculty and staff at UW-Parkside, and employers can take to increase participation rates, access, and program quality for internship programs in southeastern Wisconsin.

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