Hora, M.T., Lee, C., Chen, Z., & Hernandez, A. (2021). Exploring online internships amidst the COVID-19 pandemic in 2020: Results from a mixed-methods study. Center for Research on College-Workforce Transitions.
Abstract: In this multi-site case study we collected survey and interview data from college students during this period, and our findings focus on three distinct cases: (1) two independent websites that provide online internship networking platforms (OINP) for students seeking online internships and employers seeking student interns (n=183 surveys, n=45 interviews), (2) 11 colleges and universities (n=9,964 surveys), and (3) a single employer-hosted online internship program at TreeHouse Foods, a multi-national firm engaged in manufacturing and distributing private label food and beverage products. In analyzing and interpreting our data, we used CCWT’s Internship Scorecard (Hora et al., 2020a) framework that provides a structured approach to studying internships, as well as insights from research on remote work and digital learning.
One of our primary conclusions is that while considerable variation exists within the world of internships writ large, an added layer of complexity exists for online positions with respect to IT, internet access, work-life boundaries, and challenges associated with online or remote work that many occupations have experienced during the Covid-19 pandemic. We argue that these additional concerns and factors make online internships—which are unlikely to disappear post-pandemic—a top priority for improvement, equitable access, and quality control in the field of higher education.