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Hora, M.T., Lee, C., Chen, Z., & Hernandez, A. (2021). Exploring online internships amidst the COVID-19 pandemic in 2020: Results from a mixed-methods study. Center for Research on College-Workforce Transitions.
Abstract: In this multi-site case study we collected survey and interview data from college students during this period, and our findings focus on three distinct cases: (1) two independent websites that provide online internship networking platforms (OINP) for students seeking online internships and employers seeking student interns (n=183 surveys, n=45 interviews), (2) 11 colleges and universities (n=9,964 surveys), and (3) a single employer-hosted online internship program at TreeHouse Foods, a multi-national firm engaged in manufacturing and distributing private label food and beverage products. In analyzing and interpreting our data, we used CCWT’s Internship Scorecard (Hora et al., 2020a) framework that provides a structured approach to studying internships, as well as insights from research on remote work and digital learning.
One of our primary conclusions is that while considerable variation exists within the world of internships writ large, an added layer of complexity exists for online positions with respect to IT, internet access, work-life boundaries, and challenges associated with online or remote work that many occupations have experienced during the Covid-19 pandemic. We argue that these additional concerns and factors make online internships—which are unlikely to disappear post-pandemic—a top priority for improvement, equitable access, and quality control in the field of higher education.
Hora, M. T., Chen, Z., Wolfgram, M., Chen, Z., & Rogers, S. (2020). Results from the College Internship Study at Tennessee State University. Center for Research on College-Workforce Transitions.
Summary: This report includes findings from the first round of data collection (Spring 2020) at Tennessee State University (TSU) for The College Internship Study, which is a national mixed-methods longitudinal study of internship programs conducted by the Center for Research on College-Workforce Transitions (CCWT) at the University of Wisconsin-Madison (UW-Madison). The findings are based on an interdisciplinary sample of students who took an online survey (n = 252), interviews with students who have and who have not had an internship experience (n = 9), and interviews with career advisors, faculty, and employers (n = 7). We would like to thank TSU for allowing our research team to conduct this study with your students, faculty, and community members, and hope that our findings are useful as you work towards improving internships and work-based learning for your students. As our research moves into its second year, we will focus on the impacts of the COVID-19 pandemic on the students, faculty and staff at TSU and employer partners with respect to internships and students’ overall experiences with the pandemic and its impacts on their studies and career goals.
Four research questions guide our study: (1) How many students are participating in internship programs, and does participation vary by student demographics, academic status, or life/employment situation? (2) What barriers exist for students to participate in internship programs? (3) What is the structure and format of internship programs? And, (4) How, if at all, is program structure and format associated with student satisfaction with their internships and their estimation of the value of the internship for their career development? In addition, given the timing of our interviews (Spring 2020), we also were interested in understanding TSU students’ experiences related to the COVID-19 pandemic.
Thompson, M., Chen, Z., Fetter, A., Chen, Z., Williams, K., Rodriguez, J., Hora, M.T., & Seabrooks, Y. (2020). Results from the College Internship Study at Morgan State University. Center for Research on College-Workforce Transitions.
Summary: This report includes findings from the first round of data collection at Morgan State University (MSU) for The College Internship Study, which is a national mixed-methods longitudinal study of internship programs conducted by the Center for Research on College-Workforce Transitions.
(CCWT) at the University of Wisconsin-Madison (UW-Madison). The findings are based on
an interdisciplinary sample of students who took an online survey (n = 308), individual phone interviews with students who have and who have not had an internship experience (n = 41), individual phone interviews with career specialists, faculty, and program directors (n = 7), and individual phone interviews with employers (n = 5).
We would like to thank MSU for their partnership with our research team and for allowing us to speak with your students, educators, and community members. We hope that our findings are useful as you work toward improving internships and work-based learning for your students. Four research questions guide our study: (1) How many students are participating in internship programs, and does participation vary by student demographics, academic status, or life/employment situation? (2) What barriers exist for students to participate in internship programs? (3) What is the structure and format of internship programs? And, (4) How, if at all, is program structure and format associated with student satisfaction with their internships and their estimation of the value of the internship for their career development? In addition, given the timing of our interviews (Spring 2020), we also were interested in understanding MSU students’ experiences related to the COVID-19 pandemic. As our research moves into its second year, we will focus on the impacts of the COVID-19 pandemic on the students, faculty and staff at MSU and employer partners with respect to internships and its impacts on their studies and career goals.
Hora, M.T. (2020). What to do about internships in light of the COVID-19 pandemic? A short guide to online internships for colleges, students and employers. Center for Research on College-Workforce Transitions. UW-Madison.
Abstract: This resource guide is intended for students, career services professionals, faculty and employers who were planning on engaging in traditional face-to-face internships in the Spring or Summer of 2020. With mandatory closures of many organizations, social distancing requirements, and “shelter in place” orders due to the COVID-19 pandemic, it is unlikely that many interns will be able to complete their internships on-site as planned.
Hora, M.T., Vivona, B.,Chen, Z., Zhang, J., Thompson, M., & Brown, R. (2020). What do we know about online internships? A review of the academic and practitioner literatures. Center for Research on College-Workforce Transitions Research Brief #10. University of Wisconsin-Madison.
Abstract: Internships are one of the most widely promoted co-curricular experiences for college students, and the COVID-19 pandemic and resulting shelter-in-place orders led to a substantial growth in the availability and popularity of online internships. However, little is known about the impacts of online internships on student outcomes. In this literature review we present key trends and findings from the academic and practitioner literatures on online internships. Relatively little empirical research exists on online internships, but researchers have found that pre-internship orientations, self-regulated learning, sufficient technology, and effective supervision are important for successful experiences. Our review also highlights that considerable variation exists among online internships, especially with respect to the host organization (i.e., employers or third-party vendors), compliance with standards for legitimate and high-quality internships, and duration. Ultimately, we conclude that standards articulated for “legitimate internships” by the National Association of Colleges and Employers (NACE) and for rigorous experiential learning programs by CCWT should also be applied to online and/or remote internship programs. We conclude our review with recommendations for students, postsecondary professionals, employers and higher education researchers.